DreemHoliday Privacy Policy
At DreemHoliday, we value your trust. This Privacy Policy explains how we collect, use, and protect your data, ensuring a secure and seamless travel experience.
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About Dreemholiday
At Dreemholiday, our passion is helping you discover the world with peace of mind. As a dedicated travel partner, we believe in building trust through transparency and respect for your privacy. This policy explains what information we collect, how and why we use it, and the steps we take to keep it safe. We review our policy regularly to ensure it remains open, clear, and up-to-date for all our valued travelers.
About Your Personal Data
Personal data means any information that can identify you as an individual. We treat your data with the same care and respect, wherever you are from, and comply with all relevant data protection laws.
How We Collect Your Data
- Book a trip or make an inquiry through our website, by phone, or by email
- Fill out forms or provide details for travel arrangements
- Interact with our website, such as browsing or subscribing to our newsletter
All information you provide is stored securely in our internal systems and is never shared with unauthorized third parties. If you sign up for our newsletter or contact us, you’ll always be asked to agree to this privacy policy first.
How We Use Your Information
We collect your information when you:
- Provide quotes and discuss travel arrangements with you
- Process bookings, payments, and refunds
- Communicate updates, confirmations, or customer support
- Personalize your experience and offer tailored travel packages
- Send you newsletters and special offers (only with your consent)
- Meet legal and regulatory requirements
We never sell or rent your data to third parties. Your information is used only to fulfill our services and obligations to you, and to keep you informed about Dreemholiday if you choose.
Sharing Your Data
We may share your information only when necessary, such as:
- With trusted service providers (hotels, airlines, tour operators) to fulfill your booking
- With payment processors for secure transactions
- With legal authorities if required by law or to protect our rights, safety, or property
- In the event of a business transfer, such as a merger or acquisition
We do not share your data for marketing purposes with third parties.
Cookies and Tracking
We use a minimal number of cookies to improve your browsing experience, remember your preferences, and analyze website performance. Occasionally, you may see Dreemholiday ads on other websites after visiting us—this is called remarketing. You can manage your cookie preferences in your browser settings. Disabling cookies may affect your experience on our website.
Testimonials and Content
If you share feedback or images with us after your trip, we may ask your permission to feature them on our website or social media. We will always credit you appropriately and respect your wishes if you prefer to remain anonymous.
Data Retention and Security
We keep your data only as long as necessary to provide our services and meet legal obligations. All personal data is stored securely, and only authorized personnel have access. We use industry-standard security measures, including encryption and secure servers, but please note that no online system is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications at any time
- Request a copy of your data in a structured format
To exercise these rights, please contact us at Info@dreemholiday.com.
Children’s Privacy
Our services are not directed at children under the legal age for travel bookings. If we become aware of collecting data from a child without proper consent, we will remove it promptly.
Contact Us
If you have any questions, concerns, or wish to exercise your data rights, please reach out:
